The Rip Off Britain team is ready to tackle the issues that most matter to you - from bills and bad customer service, to holidays and food.
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Episode 10 10x10
Gloria Hunniford, Angela Rippon and Julia Somerville investigate problems viewers have had with some of the biggest names in the country. Among the stories are viewers who say Britain's best-known pest control company has left a bigger than expected hole in their wallets, and the car giant asking customers to stump up to fix a known issue with its award-winning engine. Plus, how one of the most familiar names on the high street has been struggling to deliver the goods.
Episode 9 10x09
Angela Rippon, Gloria Hunniford and Julia Somerville investigate why homeowners whose properties were destroyed in a gas explosion are still being billed by their energy companies - and even threatened with debt collectors. Also in this episode, an unexpected pitfall with solar panels that could affect the value of your home. Plus, the residents so fed up of failing to get a decent broadband signal that they have set up their own network. Could other communities struggling to connect do the same?
Episode 8 10x08
Julia Somerville, Angela Rippon, and Gloria Hunniford meet viewers who have found themselves in desperate situations through no fault of their own. Among the stories is the case of a builder who devastated the lives of one family by causing their house to collapse - then went on to create chaos for other homeowners too. Also on the programme, the residents who say the rush for greener energy threatens to ruin their homes and community. And there is invaluable advice to stop you ending up thousands of pounds out of pocket at the worst possible time.
Episode 7 10x07
Gloria Hunniford, Angela Rippon and Julia Somerville investigate situations where viewers feel they have been let down by their bank - including the case of a woman wrongly labelled a fraudster after being a victim of fraud herself. Plus, a man turning the tables on both the fraudsters and the banks by helping people regain the stolen money they feared had gone for good. And, after calls for the banks to take more responsibility when customers are caught out by an all-too-plausible scam, the team looks at the new rules it is hoped could lead to a different approach.
Episode 6 10x06
Angela Rippon, Gloria Hunniford and Julia Somerville expose the car cloning scam that led to armed police turning up on one startled viewer's doorstep. Also, the new build home owners who fear a plant has knocked thousands of pounds off the value of their properties, and the former police officer left seriously out of pocket after a purchase that was not what it seemed. Plus more advice at the annual Rip Off Britain pop-up shop.
Episode 5 10x05
Angela Rippon, Gloria Hunniford and Julia Somerville investigate the truth behind headline-grabbing ways people are told they can make or save money, from crowd-funding to the mysterious online currency Bitcoin. With viewers losing thousands of pounds to scammers taking advantage of the latest ideas and technology, there is advice to stop other people ending up out of pocket too. Plus as some viewers say their energy bills went up instead of down after their smart meter was installed, the team addresses some of the most common questions and concerns about the hi-tech kit consumers are being encouraged to have in their homes.
Episode 4 10x04
Angela Rippon, Gloria Hunniford and Julia Somerville investigate if the guarantees offered by a big name store are quite as 'no quibble' as promised. They also have a warning for anyone selling valuables online, as viewers reveal how they have been left with nothing after handing over their goods. Plus the car owners left paying the price after incidents that were nothing to do with them, and the same could well happen to anyone after a so-called 'no-fault' claim.
Episode 3 10x03
Angela Rippon, Gloria Hunniford and Julia Somerville investigate why fraudsters use the tactic of posing as police to con people out of their cash, with devastatingly successful results. They also investigate the audacious rental fraud leaving people with nowhere to live, as well as hundreds of pounds out of pocket. Plus the terrifying text scams that will convince you it's your bank that's getting in touch.
Episode 2 10x02
Angela Rippon, Gloria Hunniford and Julia Somerville ask if the tide is turning against overzealous parking firms cashing in on honest mistakes. As viewers reveal the surprising circumstances that led to them being hit with charges they consider unfair, a government minister pledges action to put things right. Plus the broadband company that even at the end of the contract tries to make customers pay a fee to leave, and more problems are solved at the Rip Off Britain pop up shop.
Episode 1 10x01
Angela Rippon, Gloria Hunniford and Julia Somerville meet tower block residents who have been told their homes are dangerous in the wake of Grenfell, and that they will have to pay the thousands of pounds to make the buildings safe. With some viewers saying a lack of local cashpoints means it's hard to get hold of their money, the team also examine a handy way one community has resolved the problem. Plus the taxis that risk breaking the law by refusing to stop for wheelchairs users and more advice at the annual Rip Off Britain pop up shop.
Episode 20 09x20
Angela Rippon, Gloria Hunniford and Julia Somerville investigate whether finance deals used by millions of people to buy a new car are all they are cracked up to be. Plus how fraudsters have left people selling goods online hundreds of pounds out of pocket, thanks to a surprising loophole that means sellers are completely unprotected. The team also learns why a pensions company hasn't been able to reassure its customers as to what has happened to their cash.